Most privacy pages tell you what you want to hear. This one tries to be exact: what Chatgram protects today, what it does not protect yet, and what you can do on your side. If something here matters to you, read it before you send a message you would not want a server operator to see.
What is protected today
Traffic between your device and the Chatgram server is encrypted in transit with HTTPS, and realtime traffic uses WSS. Someone on the same network cannot read your messages by watching the connection.
Your account is protected by your password, and deleting the account is a deliberate process: you confirm with your password plus a code sent to your email, and you have 14 days to cancel before the account and its data are removed.
What is not protected yet
Messages are stored on the server, and the server can read them. That is how the service is built today: it is not end-to-end encrypted, so there is no promise that only your device and the recipient's device can read a message.
This is the most important sentence on this page. If your conversation needs end-to-end encryption, Chatgram does not offer it yet. We would rather tell you that than let you assume otherwise.
End-to-end encryption is the top item on the Chatgram roadmap, but a roadmap item is not a feature. Until it ships and is described in the release notes, the sentence above is what applies.
Two practical consequences: keep anything that must stay private out of chat, and remember that a screenshot, a forwarded message or a shared screen is outside the app's protection entirely.
Chatgram AI and third-party processing
When you ask Chatgram AI a question, the text you send is processed by a third-party AI provider so that an answer can be generated. Do not paste passwords, card numbers or anything you would not want processed that way.
The assistant can be wrong. Treat its answers as a helpful draft, not as a source of truth, especially for medical, legal or financial questions.
What you can do on your side
- Use a strong, unique password and never share a login code with anyone, including someone claiming to be from Chatgram.
- Verify the files you install: the home page publishes the size and SHA-256 of the Android APK and the Windows installer, and both guides explain how to check them.
- Block a contact you no longer want to hear from, and report abuse or a broken feature from the Help section in Settings so it reaches the team as a tracked issue.
- Delete your account from Settings if you stop using Chatgram. The 14-day grace period exists so a mistake can be undone.
Where the rest of the detail lives
The formal terms, the data we hold and the rules for using Chatgram are in the terms and privacy pages. The how to use guide covers settings, groups and statuses, and the release notes say when something in this area changes.
If a change affects what is protected, it will be described there first, in the same language you are reading now.
Common questions
Are my Chatgram messages end-to-end encrypted?
No, not yet. Messages are encrypted in transit with HTTPS and WSS, and they are stored on the server, which can read them. End-to-end encryption is not implemented in the current version.
What happens when I delete my account?
You confirm with your password and a code sent to your email. The account is then scheduled for deletion with a 14-day grace period, so you can cancel the request before the account and its data are removed.
Is it safe to install the APK from this site?
The APK and the Windows installer are published by the Chatgram team, with their real size and SHA-256 checksum listed on the home page. Compare the checksum before installing; both install guides show how.